How to Be a Highly Effective Communicator

Overview
Curriculum
Instructor

To watch a sample of this course, Click the”Curriculum Tab“.

Why this Course is Important

“Develop your communication skills for listening, persuading, influencing and building a strong rapport with customers and colleagues.”

From the moment you walk into work each morning you are communicating consciously as well as unconsciously to others. Whether it’s in the words you speak, how you talk, facial gestures, or your body language, everybody around you is constantly picking up on your communication and social cues. Are your current communication skills helping you or hurting you, building you up or pulling you down?

If you’re communicating positively, others will know exactly what you’re saying, but when you don’t communicate well, people can get confused, misunderstandings take place, and the chances of conflict occurring dramatically increase.

The How to Be a Highly Effective Communicator (E) training session is about teaching you a range of powerful new ways to communicate with your body language, voice tone and words. This program is for everyone who cares about the way they want to come across to others.

Course Objectives

Successful completion of this course will increase your ability to:

Authentically make a positive first impression meeting people.
Realise that your nonverbal communication says more about you than the words you speak.
How to send positive and persuasive visual, verbal and vocal cues.
Understand the ‘power words’ that can make you come across as more intelligent, approachable and engaging.
Use social gestures that make people instantly like you.

What You Will Learn

Why everything you say and do is sending conscious and subconscious messages to others.
The three ways we communicate – consciously and subconsciously.
The body language to use so you can instantly boost your charisma.
How to walk into a room and instantly command attention and respect.
Power words that make you sound more intelligent and more engaging.
Power strategies to persuade and influence people in meetings, conversations and presentations.
Practical ways to come across as an attentive, active listener.
How to ask great questions any situation.
Becoming a better, active listener.

Personalised Certificate for Completion

06-cert-communicator At the end of each training session, participants will be asked to complete a short assessment based on the course covered and receive a personalised downloadable certificate.

Professionally Designed Workbook Included

bytes-workbook

Your course comes with a professionally-designed downloadable workbook. The workbook will allow you to add information gained during the training, as well as add your own thoughts and observations. The last page of the workbook contains a personal action plan to help you implement the key lessons from this training session.

BONUS: For managers, team leaders, and supervisors attending this training, you will also receive a bonus coaching question sheet. This is the perfect tool for having powerful coaching conversations with individuals or your entire team about this topic.

Paul Puckridge

For the past 26 years, Paul Puckridge has been the training director and head instructional designer at The Success Institute. Over nearly three decades, Paul has trained over 10,000 managers and employees from any of Australia's most respected and well-known private and public organisations. Paul has a passion for professional development, ongoing learning, and a deep desire to help develop Australian managers' and employees' skills and work smarts.