Developing Your Assertiveness and Self Confidence

Overview
Curriculum
Instructor

To watch a sample of this course, Click the”Curriculum Tab“.

Why this Course is Important

“Learn how to talk to others with more confidence, expand your social circle and find your voice to say “no” when you need to.”

One of the most important skills any person can possess in their professional and personal life is assertiveness. So what is assertiveness? Assertiveness is being able to communicate your feelings and needs while at the same time respecting the feelings and needs of others.

When you come from a place of assertiveness, you don’t see yourself as being any more or less important than others; you’re happy to listen to other people’s opinions and willing to share yours – respectfully. As you know, assertiveness is directly linked to self-confidence, and self-confidence will improve your self-image.

If you feel your assertiveness and self-confidence need to boost, attend the Developing Your Assertiveness and Self-Confidence session. You’ll learn to give yourself the self-assurance and confidence you need to communicate honestly and to get ahead at work and, of course, in life.

Course Objectives

Successful completion of this course will increase your ability to:

Know the difference between being assertive, aggressive or passive.
Reduce your feelings of discomfort when discussing sensitive topics.
How to speak up and share your opinions.
Come across assertively using confident body language.
Express yourself confidently in front of others.
How to give honest feedback to others without feeling guilty.
How to defend yourself when others are criticising you.

What You Will Learn

Why low assertiveness can sabotage your success and happiness at work in your relationships.
What is assertiveness and why is it a critical skill if you want to be happy?
The link between self-esteem and assertiveness.
Aggressiveness, passiveness and assertiveness.
How body language changes your brain chemistry to feel more confident.
How to share opinions at work.
How to say no and not feel guilty.
How to provide honest feedback that focuses on behaviour not the individual.
What to do when you receive negative feedback, especially if it isn’t true.
How to inoculate yourself against negative people.

Personalised Certificate for Completion

19-cert-assertiveness At the end of each training session, participants will be asked to complete a short assessment based on the course covered and receive a personalised downloadable certificate.

Professionally Designed Workbook Included

bytes-workbook

Your course comes with a professionally-designed downloadable workbook. The workbook will allow you to add information gained during the training, as well as add your own thoughts and observations. The last page of the workbook contains a personal action plan to help you implement the key lessons from this training session.

BONUS: For managers, team leaders, and supervisors attending this training, you will also receive a bonus coaching question sheet. This is the perfect tool for having powerful coaching conversations with individuals or your entire team about this topic.

Paul Puckridge

For the past 26 years, Paul Puckridge has been the training director and head instructional designer at The Success Institute. Over nearly three decades, Paul has trained over 10,000 managers and employees from any of Australia's most respected and well-known private and public organisations. Paul has a passion for professional development, ongoing learning, and a deep desire to help develop Australian managers' and employees' skills and work smarts.